OPAS, the Pensions Advisory Service, is an independent non-profit organisation that provides information and guidance on the whole spectrum of pensions covering state, company, personal and stakeholder schemes.
It will help any member of the public who has a problem, complaint or dispute with their occupational or private pension arrangement. Its role is to provide an arbitration scheme.
You can contact OPAS at:
11 Belgrave Road London SW1V 1RB
Tel: 0845 601 2923
Fax: +44 (0)20 7233 8016
Email: enquiries@opas.org.uk
Website: www.opas.org.uk
If you fail to resolve your dispute with the help of OPAS, try OPRA or the Pensions Ombudsman.